Shipping and packing ex. VAT

Within the Netherlands Free shipping on all orders above € 150,00.

Netherlands EUR1 EUR2 World
0-44 gr 1,82 7,50 9,00 9,00
45-200 gr brievenbus 4.00
0-349 gr 7,50 9,00 9,00
201-2000 gr 6.05 max.19,50 max 25,50 25,50

EUR1= Belgium, Denmark (excl. Faeröer and Greenland), Germany, France, Italy (excl. San Marino and Vatican City, Luxemburg, Austria, Spain (excl. Canary islands, United Kingdom (excl. Gibraltar and the Channel islands), Sweden.

EUR2= Bulgary,  Finland, Hungary, Ireland, Croatia, Estonia, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czech Republic

Albania, Andorra, Bosnia and Herzegovina, Canary Eilands, Cyprus, Farie Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus, Switzerland.

We ship your order as soon as possible, within a maximum of five working days.

Spinspul makes use of a  vacuum machine to be able to ship for the lowest possible rate.

Returns

In case you are not satisfied with the product, you can contact Spinspul within 7 days.

Complains are taken in account within 30 days. We will let you know if it takes longer.  Spinspul will try to solve the pr0blem with you.

If Spinspul agrees with a return the costs will be refunded after receiving the product back. Return shipping costs are the customers responsibillity.

Small irregularites, e.g. small knots in yarn, some excess dye, thick/thin yarn, are not within the return policy.